BirdGuard for Windows 11
BirdGuard support
Need help with settings, a fix or the AI assistant? Start here.
Most common problems
A fix cannot be applied
Check your administrator rights. On a work computer the settings may be managed by your organisation; in that case contact your IT administrator.
Something stopped working after a change
In the fix history, undo the change in question and check whether the problem went away. Read the impact of a fix before applying the next one.
The AI assistant does not respond
Check your internet connection, that the assistant is turned on and that your Anthropic key is valid. Also check the available credit or limits of your account. You can keep using BirdGuard's checks without AI.
What to include in a bug report
- The BirdGuard version and the Windows 11 build.
- A short description of the expected and the actual result.
- The steps to reproduce the problem.
- The exact wording of the error and, if possible, a screenshot.
Before sharing, remove names, e-mail addresses, paths, IP addresses and device names. Never send passwords or API keys.
Contact
Send bugs, questions and suggestions to this e-mail address:
The subject is pre-filled as a bug report – feel free to change it for other questions. Check the list of what to include before you write.